How long to verify my identity?
Typically, we verify your identity electronically and quickly. However, sometimes we’ll need to get some documents from you. If you’ve sent us documents, we’ll try to respond back to you within a few business days after we receive them. If it’s taking longer than this, and you need to make a transfer, please get in touch. After you’ve registered and we’ve verified your identity, you can begin transferring online. If this is your first transfer, one of our team members will call you to confirm It.
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How long a bank to bank transfer take?
A bank to bank transfer is a reliable and safe way to send money, but how long does it take for a bank to bank transfer to go through? The length of time required to transfer your money will depend upon factors that include: Bank holidays, Weekends,The currencies that are involved in the transaction, The payment method that you use, Whether it’s a domestic or international transfer, The company you choose to make your money transfer, Typically, it takes about 2 Working days. Cash is Faster!.
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I need to register to make a transfer?
Yes. We do require our customers to register before making a transfer. But, don’t worry – it’s as easy as 1, 2, 3. Here’s how: Register. Fill in your details online – there’s no cost or obligation to make a transfer. We’ll call you. After you register, an SSB team member will call you to complete the setup and answer any questions you have.Verification. Most of the time we verify our customers automatically, so you won’t need to send us any paperwork. However, if we need any documents, we'll be in touch.
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What after I’ve Submitted my Transfer?
Relax, because when you SSBRemittance it you can rest assured knowing your money is in safe hands. After we’ve received your funds, we’ll complete the transfer and email you confirmation that the funds have been deposited into your recipient’s account. Simple, swift and secure. We will send an email message to you after each stage(Receivng your Payment, Verify your Transfer and Receiving your Transfer by your Beneficiary), Off Course you can Contact us if you have any question about it.
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Can I cancel my transfer?
If you need to cancel a transfer, or if you are unable to make payment for your transfer, you will need to call us as soon as you can. Please note that cancelling a transfer may result in a loss you are liable for. If you have any questions about how to make a payment to us, its best to contact us prior to confirming your transfer.Received Transfers Can't be Canceled.
Is This Money Transfer Legitimate?
Yes, we are a registered money transfer service Business and remit money to Sri Lanka using the Affiliated Banks through the banking system, complying all guidelines. The money deposited by clients are remitted across borders to Sri Lanka though the banking system. Hence, beneficiaries will not face a situation where their accounts are credited in cash by unknown people, under any circumstance.
How can I Track my transfer?
This is easy. We will send you email notifications along the way when we receive and pay your transfer. Your “Funds Received” notification will let you know when we’ve received the funds from your bank, and your “Funds Paid” notification says when we’ve sent the funds to your recipient’s bank account. You can Track your Transfer from your Computer, iPad or from your Smart Phone(Mobile Phone)